25W016 Ramm Drive
60564 Naperville , IL
630-851-9066
US

Frequently Asked Questions

How can I get more information?

Whether it’s the custom in-ground pool of your dreams, or a project to your existing pool, please visit the ‘Contact Us’ tab to tell us a little about yourself, and the project you’re interested in! One of our team members will get in contact with you and take it from there.

 

How does the construction process work?

Our team will leverage their combined 90 years of industry experience to assist you in choosing and finalizing your in-ground pool’s design, add-on options, decking and other custom details. From here, our team will begin by grading the site and forming it into your pool’s specific shape. We’ll then proceed with pre-plumbing and electrical, wall construction, decking, landscaping, and accessories. Weather permitting, most pools are completed within a few weeks! Although at times the construction process may be unsightly, the final process will be the envy of your neighborhood.

 

Can you help me design the best pool for my backyard?

Absolutely. Our dedicated and experienced team will help you select the best type of pool, size, shape and overall layout that best meets your needs and the area you have to work with. We understand that each home is different and each homeowner’s tastes and styles are different. We will help you with all of the details, including any add-on options, such as waterfalls, landscaping, etc. that you may want to include.

 

Can you help me with financing my pool?

Yes. Financing is perhaps the most frequently asked question from customers. Please contact us for more information.

 

Will you support and help maintain my pool after it’s completed?

Not only do we build pools, but we build relationships. Just because we’ve completed your pool does not mean that our relationship ends. We will be with you to help service and maintain your pool long after it’s finished. The level of involvement we have in maintaining your pool is up to you. We have set-up a maintenance schedule to keep your pool in peak condition throughout the year. Please contact us for weekly, bi-weekly and monthly cleaning prices.

 

How can I be assured you’re using quality parts and equipment when building my pool?

We use only the best parts and equipment available in the industry. When speaking with our staff, you can learn more specifically about the brands that we sell. Our primary supplier, SCP Pool Corporation, is our source for many of the name brands you are probably familiar with.

 

How can I be assured that your company is a reputable, quality pool builder?

Naperville Pools has rarely advertised because we’ve been fortunate enough to receive referrals from our existing customers. We are also happy to provide a list of references, upon request. There is no better way to become comfortable with our quality standards and customer service than to speak directly with our existing customers. You can also check with other local professional organizations to research our reputation and workmanship.